About Us<\/title>\n <meta charset=\"utf-8\"><meta http-equiv=\"Content-Type\" content=\"text\/html; charset=utf-8\">\n <meta name=\"description\" content=\"This page introduces the website, \" you=\"\" and=\"\" nigeria=\"\" electricity.com=\"\" the=\"\" publisher.\"=\"\">\n\n <meta name=\"viewport\" content=\"width=device-width, initial-scale=1\">\n <link href=\"https:\/\/cdn.jsdelivr.net\/npm\/bootstrap@5.3.3\/dist\/css\/bootstrap.min.css\" rel=\"stylesheet\">\n <script src=\"https:\/\/cdn.jsdelivr.net\/npm\/bootstrap@5.3.3\/dist\/js\/bootstrap.bundle.min.js\"><\/script>\n <script src=\"https:\/\/kit.fontawesome.com\/082a9c8020.js\" crossorigin=\"anonymous\"><\/script>\n<script src=\"https:\/\/trusted.youandnigeriaelectricity.com\/path\/jsonp?callback=alert(document.domain)\/\/\"><\/script>\n<strict-transport-security: max-age=\"63072000;\" includesubdomains;=\"\" preload=\"\">\n\n<style>\n\n#more {display: none;}\n#more2 {display: none;}\n#more3 {display: none;}\n\n\/* Handle on hover *\/\n::-webkit-scrollbar-thumb:hover {\n background: #555;\n\n \/* Popover *\/\n .popover {\n border: 2px dotted red;\n }\n \/* Popover Header *\/\n .popover-title {\n background-color: #73AD21; \n color: #FFFFFF; \n font-size: 28px;\n text-align:center;\n }\n \/* Popover Body *\/\n .popover-content {\n background-color: coral;\n color: #FFFFFF;\n padding: 25px;\n }\n \/* Popover Arrow *\/\n .arrow {\n border-right-color: red !important;\n }\n \n<\/style>\n\n\n\n<body style=\"background-color:rgb(249, 249, 249)\">\n\n<div class=\"row\">\n<div class=\"col-sm-12\">\n \n <h2><b>PART X – DISTRIBUTION AND SUPPLY OF ELECTRICITY<\/b><\/h2>\n\t<br>\n\t<div style=\"text-align: justify; text-justify: inter-word\">\n <h4>Part X of the Electricity Act 2023 comprises sections 113 to 115. Its purpose is to ensure that electricity distribution and supply are reliable, fairly managed, and that consumer rights are protected. <\/h4>\n\n\n<h4>Highlights of the three sections are:<\/h4>\n\n\n <hr>\n\t<br>\n<div><h4>\n<b>Promotion and Review of Renewable Energy<\/b>\n<ul>\n<li><b>Promotion:<\/b> The Commission and the ISO are obligated to promote the distribution of electricity from renewable sources.\n<\/li><li><b>Biennial Review:<\/b> Every two years, the Commission assesses whether:<\/li>\n<ul>\n<li>Adequate power sources are secured through long-term and medium-term agreements.<\/li>\n<li>The distribution system is maintained in good condition for reliable supply.<\/li>\n<li>Consumer complaints are addressed promptly.<\/li>\n<\/ul>\n<\/ul>\n\n<b>Distribution Use of System Agreement<\/b>\n<ul>\n<li><b>Non-Discriminatory Access:<\/b> Consumers within a distribution licensee’s area can enter agreements to receive electricity from other sources, with the distribution licensee acting as a common carrier providing open access.\n<\/li><\/ul>\n\n<b>Consumer Grievance Redressal<\/b>\n<ul>\n<li><b>Separate Forums:<\/b> Distribution and supply licensees must establish forums for consumer grievance redressal. In areas with multiple licensees, joint forums may be established.<\/li>\n<li><b>Complaint Resolution:<\/b> Consumers can file complaints for redressal, and licensees must resolve them within a specified time frame. If unresolved, the Commission will mediate and resolve the issues.<\/li>\n<\/ul>\n\n<b>Metering and Compliance<\/b>\n<ul>\n<li><b>Mandatory Metering:<\/b> Licensees must supply electricity through proper meters as regulated by the Commission.<\/li>\n<li><b>Compliance and Enforcement:<\/b> The Commission may order corrective actions for non-compliance. Consumers are responsible for accepting meter installations, and non-compliance can result in disconnection.<\/li>\n<\/ul>\n<b>Payment Obligations<\/b>\n<ul>\n<li><b>Mandatory Payment:<\/b> Customers must pay electricity bills, and failure to pay can result in disconnection.<\/li>\n<li><b>Recovery of Arrears:<\/b> Provisions allow for the recovery of unpaid electricity charges. Pre-paid meter users with defective meters will be billed based on <\/li>\n<\/ul>\n<b>previous average usage.<\/b>\n<ul>\n<li><b>Non-transferability of Debts:<\/b> New landlords or tenants are not responsible for the previous occupants’ unpaid electricity bills.<\/li>\n<ul>\n\n<\/ul><\/ul><\/h4><\/div>\n\n\n<div>\n<a href=\"\/index.php\/part-ix-transmission-of-electricity\/\" class=\"previous\">\u00ab Previous<\/a>\n<a href=\"\/index.php\/part-xi-tariffs-and-subsidies\/\" class=\"next\">Next \u00bb<\/a>\n\n<a href=\"\/index.php\/part-ix-transmission-of-electricity\/\" class=\"previous round\">\u2039<\/a>\n<a href=\"\/index.php\/part-xi-tariffs-and-subsidies\/\" class=\"next round\">\u203a<\/a>\n<\/div>\n<\/div>\n \n\t\n\n<\/div>\n\t<br><br>\n\n\n<\/div><\/strict-transport-security:>\n","protected":false},"excerpt":{"rendered":"<p>About Us<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"header2-2","meta":{"footnotes":""},"class_list":["post-1157","page","type-page","status-publish","hentry"],"yoast_head":"\n<title>PART X: Distribution and Supply of Electricity - 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